At Chakra Health Care, we place great importance on the protection of your personal data and comply fully with applicable data protection laws and regulations, including the General Data Protection Regulation (GDPR), the Personal Data Protection Law (KVKK) where applicable, and other relevant legislation. This clarification text has been prepared to inform you about the methods of collecting your personal data, the purposes for which it is processed, and your rights regarding that data.
1. Data Controller
Your personal data may be collected and processed by Chakra Health Care as the data controller, in accordance with legal obligations and in line with our commitment to providing a safe and transparent service experience.
2. Purposes of Processing Personal Data
Your personal data may be processed for the following purposes:
To provide health tourism and wellness services
To manage appointment and treatment processes
To carry out travel and accommodation arrangements
To ensure legal and regulatory compliance
To improve customer experience and service quality
To conduct satisfaction surveys, marketing, and communication activities (with explicit consent)
To carry out financial operations, invoicing, and payment tracking
To ensure the security of our physical and digital infrastructure
3. Methods of Data Collection
We may collect personal data through our website, mobile applications, contact forms, email correspondence, phone calls, face-to-face interactions, contracts, or third-party partners, either verbally, in writing, or electronically.
4. Legal Grounds for Processing
Your personal data is processed based on one or more of the following legal grounds:
Your explicit consent
Necessity of data processing for the performance of a contract
Compliance with a legal obligation
Protection of vital interests
Legitimate interests of the data controller, provided it does not override fundamental rights and freedoms
5. Transfer of Personal Data
Where necessary, your personal data may be shared with:
Medical professionals and partner healthcare institutions
Travel agencies and accommodation providers
Legal, financial, and consultancy service providers
Government authorities and regulatory bodies when legally required
Data transfers will always be made in accordance with the relevant data protection laws and with adequate safeguards in place.
6. Your Rights Regarding Personal Data
You have the following rights regarding your personal data:
To learn whether your data is being processed
To request information if your data has been processed
To learn the purpose of processing and whether it is used appropriately
To know the third parties to whom your data is transferred
To request correction or deletion of your data
To request restriction of processing
To object to automated decisions, including profiling
To lodge a complaint with the relevant data protection authority
7. Contact Us
For any questions or requests related to your personal data, you can contact us at:
Chakra Health Care
Email: info@chakrahealthcare.co.uk
Phone: [your contact number]
Address: [your business address]
We are committed to protecting your personal data and ensuring your privacy in every interaction with Chakra Health Care.
